SR are currently becoming historical in 30 days. This is not working well for our two stores. We need to be able to find SR on the POS for at least the past 90 days. We do returns all the time, and now we only can do cash returns, which is not something we want to continue doing. Please expand this 30 days to 90 to 120.
I look forward hearing from you soon.
Ina
Guest
Ina,
There is a setting on each POS station that can be set to determine how far back to pull historical sales receipts. Once that setting is changed, the POS station will need to sync to pull any additional historical transactions down to that device. If you have questions, you can reach out to the support team and they can walk you or one of the POS users through making that change.
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