Ideas for SalesPad Cloud

Customer tax ID on Commercial Invoice

When a company export goods into the USA and the sales value exceed 2,500 USD it is mandatory
to indicate the customer IRS/TAX ID on the commercial invoice . We need a field in SPC where we can enter the customer trax ID  so it would be transfer onto the commercial invoice created in ShipStation. Without that feature it is currently impossible to create electronic commercial invoice..

  • Guest
  • Sep 7 2018
  • Future consideration
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  • Admin
    Jacob Pegg commented
    September 10, 2018 19:12


    The short term workaround for this will be to put the customers tax ID number on the customer note tab within the customer card.  Any new sales document that is created for that customer will have the note copied from the customer card and added to the sales document.  When that document is sent to ShipStation, the sales document note will be sent to ShipStation under the Order Notes section.  I believe it goes in the Internal Notes portion within Order Notes.  Then it will still be a manual process to copy the tax id data and put it into the correct field within ShipStation, but at least the data will be there and the user does not have to leave ShipStation to get that data.  Eventually we will be adding the ability to manage additional field mappings for ShipStation, but that is future development.